Every piece of feedback is an opportunity for us to improve Mango. Get involved by sharing your goals, successes, frustrations and unmet needs and help us build a better product.
Submitting your feedback couldn't be simpler!
When signed into your Mango account, click on the new Suggestions link on your sidebar to open your dashboard.
The feedback dashboard
To submit a new suggestion, click on the Make a suggestion button to get started with your suggestion.
The suggestion form
To submit an idea, we'll need to know a few things.
What is your problem or request?
A succinct description of your suggestion. For example, "Support data type X"
When you start to type, we'll show you a list of similar suggestions. If what you want is already listed, we recommend adding your comment to that suggestion rather than creating a new one. Mark suggestions you want to see with a thumbs up, and adding a comment that explains how you would like to see the idea developed.
What are you trying to achieve?
This is the meat and potatoes of your suggestion. The best suggestions clearly define the blockages you're experiencing, and lay out a use use case or workflow the suggested solution would enable. "I want {X}, so that I can {Y}"
What is your current work around?
How are you currently overcoming this problem? Is it via a 3rd-party product you'd rather not have to use, or is there simply no other way to do what you're suggesting in Mango right now? Let us know.
Attach supporting files
Got a sketch, a flowchart, or anything else that might help us understand the idea? Attach it here, but remember that attachments are visible to everyone.
The Dashboard
Here you'll find your priorities (suggestions you've made, or voted on), as well as a the full list of submitted ideas from other customers.
Each suggestion will show the current status. These are updated monthly.
Browse and vote on suggestions
The dashboard displays all suggestions we receive. For every suggestion you'd also like to see built, click the thumb-up "I want this" button and it will be added to your priorities list, and lets us know you would also like to see the suggestion implemented.
As each suggestion gathers more feedback and votes, it will rise up through our priority list. Our Product team selects the most active for consideration.
If you have specific requirements or want to elaborate on an existing request, you can add a comment that describes how this idea will help you too.
Set your priorities
You might have a lot of suggestions and votes, but one in particular that you consider a "must have". Using the priority slider, you can give added weight to ideas you've suggested or voted on. This helps us understand your burning needs.
Find out what's coming
What's coming includes all suggestions that have been marked as Planning and Building. This gives an overview of the accepted suggestions that are already being designed and built.
Check the Roadmap
The roadmap shows all features or projects that are in the planned or building phases.
Our approach to product feedback
Learn more about how your feedback is managed by our Product team.
Product Feedback Policy