A custom domain name allows Mango to seamlessly integrate with your brand or website.
Available on: Business, Enterprise and Agency
When you need your maps to display under your own web address, you can configure Mango to use your domain name to display your entire map portal.
You can use a primary domain, such as mydomain.com, and your maps will be available by navigating to mydomain.com/myaccount/maps by changing the A record for your domain.
If you prefer to use a subdomain, such as maps.mydomain.com, you can by changing the CNAME record for your subdomain.
Both methods instill trust and recognition for your users – they know it is you serving them maps and data as all public visitors of your portal, maps, and data will see your domain, not mangomap.com in their address bar. Add-on users to your account (administrations, editors, or private viewers) will also see your domain in the address bar, as well as any map administration tools available to their role and permission level.
As the account administrator, you will remain on mangomap.com or account administration, eg.
mangomap.com/myaccount/sign-in
.
Optionally, you can navigate to your own custom domain and continue to use Mango, eg. mydomain/myaccount/maps.
How do I set up a custom domain for my Mango account?
Domain (yourwebsite.com)
- Register a new domain and set an A Record of
174.129.28.51, or set the A Record on an existing domain - Wait 12-72 hours until the A Record has propagated through worldwide DNS servers
- Configure the custom domain in the Mango account
Subdomain (maps.yourwebsite.com)
- Create a new subdomain with your registrar and set a CNAME record of
mangomap.com., or set the CNAME on an existing subdomain - Wait 12-72 hours until the CNAME record has propagated through worldwide DNS servers
- Configure the custom domain in the Mango account
Use an A record OR a CNAME record, but not both.
Step by step guide
STEP 1: Prepare your domain
If you don’t have an existing domain or subdomain, choose a registrar, or use tools like Namecheap or Domainr to find and buy a domain name that’s available. (This usually costs about $10-$40 per year)
STEP 2: Point your domain to Mango
To make your maps load on your domain, you need to tell your domain where your maps are. Depending on the number of levels in your domain, you must change either the A-record or the CNAME for your domain.
- If your domain is a standard domain like this: "example.com", change your A-record (IP Address) to
174.129.28.51 - If your domain is a subdomain, such as maps.example.com, change your CNAME record for the subdomain to
mangomap.com.*
These settings are usually found in your domain administration panel, but if you’re not sure where to find them, check with your domain registrar. Most registrars offer comprehensive documentation and step-by-step guides for making A-record and CNAME record changes.
Instructions for popular domain registrars:
| GoDaddy | Name.com | Namecheap | Domain.com |
* some domain providers prefer no period at the end of the CNAME record. eg. mangomap.com instead of mangomap.com.
STEP 3: Activate your custom domain
- Open the Branding panel from your admin sidebar and open the Domain tab.
- Type your domain (e.g. mywebsite.com) or subdomain (e.g. maps.mywebsite.com). Don’t add "https" or any slashes. Press Save.
- Mango checks your domain to confirm the DNS records are set correctly. If the check fails, an alert box detailing the issue will be displayed.
Data Sync + Custom domains
If you use a custom domain, get in touch with the support team to enable Data Sync for your account.
Troubleshooting
Do I need to change the nameservers for my domain?
Nope, only the A-record or CNAME record, depending on levels in your domain.
How do I know if I set up my domain properly?
After re-configuring your domain settings in Step 2 above, you will need to wait up to 72 hours for the changes to take effect. You can check the status of DNS propagation
Check an A-Record for a domain
To check if your A-Record changes have propagated throughout the internet, just enter your domain into the A-Record checker using DNS Checker
A successful test for an A-Record will show the IP address 174.129.28.51 across all locations:
Check a CNAME record for a sub-domain
To confirm is a CNAME record change is successful, check by entering your subdomain in the CNAME Check tool at MXToolbox.com
A successful CNAME test will show a record pointing to mangomap.com is found:
If either are not found, remember that changes may take up to 72 hours. Check your configuration with your domain registrar if records to not update.
What happens when someone visits my old Mango URL?
They will automatically be redirected to your domain:
mangomap.com/acme/maps/19876 → acme.com/acme/maps/19876
What if I’m having trouble setting up a custom domain?
Submit a support request and our team of experts will be able to assist.
Common Questions
Q: How many domains can I use per account?
A: Mango lets you assign one custom domain per account, which can be a primary domain or subdomain.