As you will be billing your client for services you provide which include Mango, we understand the need to manage clients whose accounts are past due.
Using the Suspend function, you can block client access to an account in order to escalate a past due client. Suspending a client temporarily blocks all client and public access to an account.
To suspend a client, click on the cog icon on the client, and select Suspend client.
Confirm the suspension by entering your Partner password, and click Suspend client.
To reactivate a suspended client, click on the cog icon for the client, and select Reactivate client. The client’s account will immediately become accessible again.
During a suspension, client maps and data can not be managed.