Available on: Enterprise and Agency
Only the account holder can invite and manage users and groups.
To invite new users to your account, click on Users & Groups on your administration sidebar to open the Users & Groups panel.
Click INVITE YOUR TEAM or NEW USER to add your first User.
- Complete the user's personal details.
Fill in your user’s first and last name, and the email address they will use to log in to their new account
- Select the user type.
Users can be Administrators, Data Editors, or Private Viewers.
For details of add-on user capacities, please see this article.
Private viewers are a free and unlimited add-on role, but Administrators and Data Editors are premium add-ons. Before inviting someone as an add-on Administrator or Data Editor, you must first purchase a your subscription quota for add-on users. Upgrading your add-on user quota
- Select Group membership for the user.
Group membership defines which maps and datasets the user has view or edit access to. If you don't have any Groups active, you can add the user to groups later by editing the user, or editing the Groups member list. See the article on creating Groups.
Add-on users must be a member of a Group in order to access any maps or datasets.
- Set the invitation method.
There are two options for sending an invitation email. They are:
Send the invitation email to you, the administrator
By default, the invitation is sent to you, the account administrator. The invitation email contains an activation link to give to the user, and details of the user's capacity in the account.
The activation link allows the invitee to create their own password. We recommend the invitee performs this action themselves for security purposes.
Send the invitation email to the invitee directly
If you would like to send the invitation directly to the user, check the box "Send invitation email to this person". This will send
Note for white label users:
If you wish to preserve your white label, ensure the invitation checkbox is un-checked, so the invitation is sent only to you. When white label is enabled, the invitee's activation page will not display any Mango branding.
Note for custom domain users:
If you have a custom domain enabled, the activation link will use your custom domain. If you disable the custom domain, the activation link will no longer work.
- Click ADD MEMBER.
This will send the invitation. The invitee can then activate their account using the activation link in the email.
Revoking User Access
If you want to remove an invited user from access to your maps and data, you can do so in several ways:
- To prevent the user from viewing specific maps or data, remove the user from any groups with view or edit access to those maps and datasets
- To remove edit access, downgrade the user role to Private Viewer, or
- To remove the user's access completely, delete their user profile from your account.
As Administrators and Data Editors are premium user roles, deleting a user will free up the available quota for the deleted user’s role. That means you can create a new user to use that role's quota immediately after deleting a premium user.