• What does β€œpro rata” mean
    Pro rate means a 'proportion of' the full amount. Learn how we calculate pro rata charges for upgrades and credit for downgrades. Mango applies account upgrades, downgrades, and add-ons immediately when you confirm a change to your subscription, so how much... Continue reading πŸ‘’
  • How to update your Billing Information
    If you need to change your credit card, or update the expiry, here's how. Your subscription renewal date is based on the date you first checked out and paid, and your billing cycle. Each billing cycle we bill you for your chosen plan and add-ons using the b... Continue reading πŸ‘’
  • How can I download an invoice?
    All paid invoices are available for download in your account panel. Open your Account panel from the administration sidebar by clicking on your name in the lower left of your screen and clicking on Account. Β  Then click the PDF icon for the invoice you wis... Continue reading πŸ‘’
  • Test drive any feature on any plan with an Upgrade Trial
    Our Upgrade Trial lets you test drive any feature on any plan - at any time. For example, if you are a Pro or Business plan customer and want to invite colleagues or clients into your account, you will need to upgrade your plan to access the add-on user fea... Continue reading πŸ‘’
  • Can I pause my Mango account and billing?
    COVID-19 If you are experiencing financial hardship due the the unprecedented nature of the COVID-19 pandemic, please contact support@mangomap.com to discuss your account and how we may be able to help to support your mapping during this time. If you wish... Continue reading πŸ‘’
  • Closing your Mango Map account
    We understand times are tough. If your business is experiencing financial hardship due to the ongoing COVID-19 pandemic, please get in touch to discuss options for your account. How to cancel a paid Mango Map subscription How to cancel a trial How to reque... Continue reading πŸ‘’